Customer service



      Shipping and returns


      Delivery takes place 3 to 5 working days after placing the order. This applies to orders within EU. Orders will be sent through PostNL, DHL or DPD. You will receive a track and trace code.

      Sipping costs

      CountryOrder AmountShipping costs
      Netherlands, Belgium< € 50
      > € 50

      € 7


      Denmark, Germany, France, Hungary, Luxemburg, Austria, Poland, Czech Republic

      < € 70
      > € 70
      € 11
      Bulgaria, Croatia Estonia, Finland, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

      < € 150
      > € 150

      € 21

      Albania, Andorra, Belarus, Bosnia, Islas Canarias, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Vatican City, Iceland, Macedonia, Liechtenstein, Malta, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, UK

      < € 250
      > € 250

      € 30
      Rest of the world< € 500
      > € 500

      € 40

      Right of withdrawal

      When purchasing products, you have the option to revoke the purchase agreement within 14 days without giving any reason. This reflection period goes to the sale of goods in the receipt of the product by you. The right of withdrawal can be exercised by making a statement (by e-mail in writing) and returning the products.

      Return shipments can be send to:

      Sint Jorisstraat 28
      6511 TD  Nijmegen
      The Netherlands

      If you use the right of withdrawal, you bear the costs for returning the products. You must return the products in the original shipping packaging. Please add the original packing list with the return shipment.

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